Booking Conditions

1 Definitions

(a) The Company R.G. Hoe & D.E. Hoe.
(b) The Client means, in addition to the person completing the booking form, all other persons on whose behalf he/she is completing the same and he/she warrants that he/she has their authority to sign on their behalf.

2 Booking

All bookings are subject to availability, and can only be accepted by persons over 18 years of age. The booking is a contract between the client and the company, and will not be valid until the signed official booking form, accompanied by the specified deposit/full rental (see clause 3) have been received by the Company. A confirmation letter will then be sent to the client stating the balance and it’s due date, no further reminder will be sent.

3 Method of Payment

(a) A deposit of £200 per week must be sent with the signed booking form.
(b) The balance will be due no later than 6 weeks before commencement of holiday.
(c) If less than 8 weeks to commencement of holiday the full amout must be paid.
(d) In the event of non-payment on the due date, the Company reserves the right to cancel the holiday and the booking deposit is forfeited.
(e) The Company cannot accept credit/debit card payments.

4 Oversees payment

Payments from outside the UK must be made by cheque or bank draft in pounds sterling.

5 Arrival and Departure Times

Weekly stays or longer will always start and end on Saturdays. Sunday/School Cottage will be ready for you after 3.00pm on day of arrival. Please do not arrive early as time is needed to service the cottages between lets.
Each cottage has a key safe on the wall next to the entrance door. The key code will be sent to you on receipt of your balance.
On day of departure, please vacate the cottages by 10am.

6 Cancellation by the Client

(a) Any cancellation of the booking by the Client must be in writing and signed, by the person who signed the booking form. Cancellation will apply from the date of receipt of the cancellation and will involve the following cancellation charges:
More than eight weeks prior to the commencement date - forfeit of booking deposit

  • 56-42 days before commencement - 60% of holiday cost
  • 41-28 days before commencement - 80% of holiday cost
  • 27-1 day(s) before commencement - 100% of holiday cost
  • 7 Liability of the Company

(a) The Company accepts liability for any loss or damage sustained by the Client as a result of the Company’s negligence or that of its employees. The Company does not, however, accept any liability for the acts or omissions, whether negligent or otherwise, of any person or company unless such person or company is employed by the Company.
(b) The Company reserves the right, in addition to its right in paragraph 3(b), to cancel the booking at any time or for any reason before the balance of the cost of the holiday has been paid (six weeks before commencement of holiday). After the balance of the cost of the holiday has been paid the Company reserves the right to cancel the booking as a result of circumstances amounting to force majeure. In the event of cancellation under this paragraph, the Company shall be under no liability to the persons affected save only to refund all monies paid by or in respect of such persons.

8 Exclusion of Liability

The Company shall be under no liability whatsoever to the Client for any loss or damage to any luggage, jewellry, personal effects or other property of the Client or for any loss, delay or inconvenience or any fatal or other injury or illness suffered by the Client and shall not be liable for any consequential damage or loss caused by breach of the Company of its contractual duty to exercise diligence in making arrangements for the Client.

9 Breakages and Damages

(a) The inventory provided should be checked on arrival and departure. The proprietor reserves the right to make a claim for damages to the building, breakages or loss of any of the contents and the value of any such claim must be paid for by the tenant. The Proprietor reserves the right of access for the purpose of checking the building and contents before departure. Outgoing Tenants are asked to leave the premises in a clean and tidy condition.
(b) The agents will then not be liable for any act, neglect or default on the part of the owner or any other person, nor for any accident, damage, loss or injury, expenses or inconvenience to any person or thing brought on to the property, nor for personal injury or loss of life.
(c) Electric and other failures must be reported immediately to the Agents and Tenants must not attempt to effect repairs themselves.

10 Public Services

The Company cannot be held responsible for failure of public services (eg. water and electricity) and disturbance which is beyond the control of the Company. The Company will make every endeavour in so far as it is able to ensure that failure or disturbance is corrected as quickly as possible.

11 Extra Persons in the House

The number of people stipulated in the brochure must not be exceeded unless approval is obtained.

12 Children

We do not accept children under eight years of age in Sunday or School Cottage.

13 Pets

We do not accept pets at Sunday or School Cottage.

14 Sunday/School Cottage are NON-SMOKING houses.

Thank you.